Welcome!
Purchasing
By placing an order on this website (www.pukapuka.com.au) you are making an offer to purchase a product at the price stated on the site. Your offer to purchase is accepted when your credit card/ paypal account is charged and an email confirmation will be sent to your nominated email account confirming this.
All prices an descriptions are subject to
change and we retain the right to adjust prices as required. Puka Puka Design does not
take any responsibility for anyone purchasing products using your username and
password. You must keep these details confidential.
Payment
When you order online you agree to pay the stated price for that product (and applicable shipping charges). All prices are listed in Australian Dollars (AUD) and do not include Australian GST. We are not registered for GST.
Puka Puka Design accepts payment via Pay Pal from your bank account, debit or credit card. Puka Puka Design reserves the right to cancel your order prior to payment being processed.
You are not permitted to re-sell Puka Puka products to a third party without prior written consent from Puka Puka Design.
Shipping
All Puka Puka Design products are made in Sydney, Australia and can be shipped to most countries world-wide.
Please refer to my Shipping page for more detail and pricing.
Shipping is via Australia Post and takes approx 5-15 days for international air mail. I send a confirmation email when the mobile is posted. If you would like registered post please email and we will organise a quote. We cannot be held responsible for lost or stolen parcels. Please confirm your postal address when requested.
Any applicable import taxes are the responsibility of the importer (you). We keep delivery fees as low as possible and do not profit from them.
Items are usually shipped with 4-5 business days if in stock. Shipping times are indicative only and all shipping services are sent with Australia Post.
Delivery is to the delivery address you nominate when placing your order. You are responsible for providing the correct address. Risk and title of the goods are assigned to you upon delivery.
International shipments may
be subject to import duties and taxes once the shipment reaches your country.
Additional charges for customs clearance are the responsibility of the
recipient; we do not control nor can we predict these charges. Please contact
your local customs office for further information.
Returns
If you are not completely
happy with your purchase please send me an email. You may return the
merchandise for a full refund less shipping costs and merchant fees. You must
notify us within three days of receipt of goods and return goods to us within
10 days to be eligible. All goods returned must be as new, unused and in their
original packaging. If you return an item please use a secure postage method,
so that you can trace where the package is. The item is your responsibility
until we receive it. Upon return the goods will
be inspected and a refund made within 14 days (excluding original delivery
charge and merchant fees). Please notify us by email stating item details. Unsolicited returns will not
be accepted. We cannot accept returns for change of mind.
Intellectual Property
Reproduction of part or all
of the contents in any form of the Website is prohibited. Unless otherwise
noted, all materials on this Website are protected as the copyright, trademarks
and/or other intellectual properties owned by Puka Puka Design. This includes
photocopying and scanning.
Privacy Statement
We care about your privacy. Puka Puka will not disclose
your details to any third parties.
Customer Service
You can email us with your
concerns or feedback. Please send me an email Phone (+61) 419 625 464
ABN 24 886 581 745. © 2011
Puka Puka Design. All Rights Reserved.
